Looking for a refreshing breeze to swirl through your drawer with gaming hangouts that won’t just blow out the dust and spider webs but brings in a sleek, mobile-optimized casino site from a veteran operator? Then Casino Joy might be just the right destination for your next casino account. A fresh-looking homepage in light colours and easy-to-navigate menus will welcome you together with a very generous welcome package consisting of a match bonus and extra spins.
Maximum player protection and a fair gaming environment are guaranteed via a trio of licenses from the MGA Malta, the UK Gambling Commission and the Swedish Spelinspektionen, emphasizing the casino group’s focus on regulated markets.
A joyful casino experience? Yes, that is what all players are looking for in our modern times where a standard offering will not raise many eyebrows in the casino community. Casino Joy is the seventh brand within the Genesis Global group and shares its licenses with established casinos like Sloty, Vegas Hero and Casino Cruise. The question comes up, what distinguishes the new kid from the other skins?
On first sight, not much but that might not be a negative thing. After all, the other brands in the group earned a good reputation among online players and to my impression Casino Joy is trying to build on that foundation. Very apparent similarities appear on the registration form that is completed within minutes and a few easy steps.
Once that is done, you can start browsing through 1,300+ games from a large variety of providers that includes mainstream and upcoming game developers. Whether you are looking for games from Netent, Microgaming and Play’n GO or Foxium, Quickspin, Big Time Gaming and Yggdrasil, you will be pleased to see that they and many more are all featured in the lobby at Casino Joy. Fancy a punt on a live table? Then a large range of Live Casino games from Evolution Gaming and Netent Live will keep you well entertained.
Deposits and withdrawals are made easy at Casino Joy as one of the benefits of being in an established casino group is the choice of currencies and payment methods they can offer right from the start. Pick from credit/debit cars, e-wallets, instant banking, mobile phone solutions or prepaid cards to make your first deposit to claim their welcome package with a very generous 100% match bonus and a good number of extra spins on Starburst from Netent (subject to change). Please make sure to read the bonus terms and conditions to avoid disappointment.
Brand number seven and still no loyalty program – somewhat disappointing as I was expecting some sort of gamification on a casino site that seems to be directed to the younger generation of players. However, eligible clients will be able to join the ‘by-invitation-only’ VIP club that comes with added benefits such as better promotional offers, expedited withdrawals and exclusive deals. I recommend you to contact their customer support if you are a VIP member at a different casino brand as you might be invited straight after registration to join their program.
Had good luck in your session and are now ready for a withdrawal? The group is generally known for medium-fast payments, which for us is maximum 24 hours and that 7/365. Not the fastest out there but acceptable. Missing is a withdrawal lock function that will not allow the reversal of any withdrawals until they are processed.
Got a question or maybe need some help? You’ll be in good hands as support is available via phone, email and Live Chat to assist you in the quickest way possible. However, Live Chat is not operating 24/7. For your convenience, you can choose between a variety of languages for the site, including Finnish, English, German, Norwegian and Swedish.
Responsible Gaming is at the core of the group’s mission to provide not just the best possible entertainment but maximum protection for players who need to control their spending. And that also applies to Casino Joy. A vast choice of daily, weekly or monthly restrictions can be self-set by the players for deposits, wager amounts, losses and session that will help them to limit their gaming. Also available are cool-off periods of up to six weeks and self-exclusion of minimum six months.
Joyful or not? Whilst I couldn’t find anything apparent negative to report, I could neither find anything specific that would make Casino Joy stand out from the crowd. They are a solid gaming hangout, properly licensed and operated by veterans in the market, thus providing a good experience with plenty of games, decent promotions and reasonably fast payments.