Casimba pounced onto the gaming scene in 2017 to become the King of Casino on equal footing with the King of the Jungle. The lion will guide you through a mobile-optimized site that features hundreds of slots and games from over 50 providers, including mainstream developers and rising stars alike.
The casino is a white label operated on the platform of and by White Hat Gaming Limited under licenses from the MGA Malta, the UK Gambling Commission and the Swedish Spelinspektionen. The trio are some of the most stringent licenses a casino can acquire and ensures fair gaming in a safe and secure environment while adhering to strict responsible gambling regulations.
Admittedly, I do not have an account with Casimba, hence, my review is based on me touring the site, chatting to their support agents and information I gathered from gaming friends who have registered at the casino. My fellow players emphasized the huge game choice and the 24/7 support but did not like the time periods for payments. While we prefer fast payments, we can accept longer time frames if the transfers are reliable. I found some complaints of delayed withdrawals due to breaches of bonus terms, but I could not find cases of arbitrary confiscations.
But let’s take a closer look first. My initial impression was that the site looks a little overloaded with commercial clips playing at the top and the tabs for the games below. But it all comes together to provide a personalized look as you can create your own favourites section which will feature on top of the usual games menu.
Registration is simple and completed in three easy steps while an authentication message will be sent to your registered email or mobile that will activate your account. Make sure to get your KYC documents uploaded at your earliest convenience to verify your account and avoid potential delays when it comes to withdrawals. Our British friends have to go through the KYC process before they are allowed to deposit and play.
Casimba is welcoming new players with a generous package that is tailored to their country of residence. It consists of bonus spins, multiple deposit bonuses or a combination of both. Please note that wagering requirements apply to all bonus offers while some deposit methods are not eligible for the welcome bonuses. Casimba is keeping bonus funds separate from your cash balance and wagering will only start once you use bonus funds. Bet limits, game weighting and restrictions are in place while you wager a bonus according to the Casimba bonus terms and conditions.
Visit the banking lobby anytime you feel ready to start playing for real money and pick from an extensive list of payment methods. Included are debit/credit cards, e-wallets, prepaid cards and instant banking solutions.
One of the strong points of Casimba is the game selection. Over 50 small and large, known and unknown or new, local and global game providers feature on the site. I venture to say that every player will be able to find his/her favourites or maybe just go on a discovery tour to look for games they have not tried before. The casino has an interesting tool that will choose a random game for you if you can’t decide what to play.
Casimba offers a loyalty program based on the wagered amount on the games. You will collect loyalty points for every bet with cash or bonus money, which you can exchange for bonus credits once your balance reaches 1,000 points. The bonus chips are subject to the standard wagering requirement.
All players at Casimba can apply for VIP membership. A simple form can be filled out at any time for the VIP team to assess whether you qualify for VIP status. It comes with a variety of benefits such as enhanced bonus offers with reduced wagering requirements, cashback deals and other personalized rewards.
While the terms do not clearly state withdrawal time frames, reports from friends, members and on other forums indicate that payouts are kept pending for 48 hours before they are processed. While that is not the best, they do pay expeditiously once the period has elapsed. Please note that Casimba does not offer to flush withdrawals or a self-set withdrawal lock function.
Customer support is offered 24/7 throughout the year via email and live chat. You can load the site in a range of languages including English, Finnish, French, German, Norwegian and Swedish.
Well, to be honest, I am somewhat on the fence with regards to Casimba. I like the game choice, the opportunity to set up a favourites list, and the 24/7 support. However, being a fan of fast payments, I don’t like their pending periods because it simply does not make sense in our modern times. I can recommend them with no hesitation if you are OK to wait a little longer for your winnings but would not do so for people who are prone to reversals where they then mostly lose their pending withdrawals.