Few might know it but BGO had its humble beginnings as a bingo site, turning in 2012 into a full online casino with slots, table and live dealer games. That explains the acronym as it is an abbreviation from the word bingo, which is still on offer today with a large number of rooms that can be accessed via the bingo lobby. Adding casino to their offering gave them a much broader appeal and saw them become a players’ favourite, especially for UK punters.
Committed to operating in regulated markets only, BGO Casino acquired licenses from the UK Gambling Commission and the Alderney Gambling Control Commission.
Paying a visit to BGO Casino uncovered a highly mobile-optimized site that is available via browser or a smartphone app. To download the app, simply visit the Google Play or iTunes stores and enjoy a seamless gaming experience in any of the sections – Casino, Live Casino and Bingo.
At the very beginning of their casino journey, BGO embraced the Playtech download client as its exclusive gaming platform. That changed in 2014 and 2015, when they migrated to a browser-based platform, allowing them to offer games from multiple providers including Scientific Games (Bally, Barcrest, NextGen, Red 7, WMS), Blueprint Gaming, IGT, Netent, Quickspin and more. Their live dealer tables are to this day powered by Playtech.
Registering at BGO is done on a single page form where you have to choose your account currency. On offer are GBP, NOK, EUR and CAD whereas the first is reserved for UK players while those who do not find their currency in the list may register their account in EUR. A simple SMS message will authenticate your registration after which we recommend to proceed instantly to the KYC check. UK players have no other choice as from 7th May 2019 they have to verify their account before they are allowed to deposit or play.
New players are greeted with a range of welcome packages that are tailored not just to your country of residence but also to each section of the site. You can pick from a casino, bingo and live casino offer for your first deposit. Selected countries will receive no-deposit cash spins on a specific slot with the winnings being completely wager-free. Any other bonuses are subject to wagering requirements with bet limits, game weighting and restrictions according to the BGO bonus terms and conditions.
BGO offers a loyalty program as well as a VIP club, the latter being strictly by invitation only. The criteria are an unknown but should you feel that your play level warrants admittance to the exclusive VIP circle, then fill out the onsite form. All other players will earn points for playing at BGO which can be exchanged for a range of rewards including cash spins or chips.
Payments are processed daily at BGO and that 7/365, however, withdrawals are kept pending up to 24 hours, which puts the casino in the medium-fast paying category. Once processed, payouts to e-wallets are instant while transfers to cards or bank accounts can take up to five business day to reach you.
Customer support is offered from 07:30 to 01:00 am GMT via email, live chat, phone or onsite message, which should cover the busiest periods in the casino. Currently, you can select from Finnish, Norwegian and English as your site language.
BGO became known for their ads in different media that featured celebrities such as Paris Hilton, which propelled them into the living rooms across the UK. But that is only the start. To actually keep players coming to a casino, it needs a decent game selection, generous promotions, professional support and fast payments. BGO meets all criteria but the last. Keeping payouts up to 24 hours pending is something we never like and can only hope they will improve in this area.