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21Casino

21Casino


An experienced team of iGaming professionals set out in 2015 to create their own gaming platform that is always one step ahead of the rest. The result is 21Casino, a place to enjoy 1,300+ slots and games, dozens of live tables, generous promotions, 24/7 support, a multi-level loyalty program and reliable payments.

Founded in 2015, the casino is operated as a white label brand by White Hat Gaming under licenses from the MGA Malta, the Swedish Spelinspektionen and the UK Gambling Commission. The trio ensures a fair and secure gaming environment under strict Responsible Gambling regulations.

The GMBLRS Detective

For those not in the know, White Hat Gaming is a fairly large platform provider that operates own brands as well as over 20 so-called white label casinos. In the case of the latter, WHG supplies the services needed to run a casino from the front end, e.g. website, games from 70+ studios, licenses and registration to the back end including payments, promotions, compliance, customer service and accounting. This allows entrepreneurs such as those behind 21Casino to open a gaming hangout without the need to invest in an entire structure that is needed to run an online casino. They are basically renting the services provided by WHG, picking and choosing the parts they require, e.g. if they plan to operate in mainland Europe only, there is no need for a UK licence and vice versa.

The owners of the 21Casino brand, which are as usual not fully disclosed, chose White Hat Gaming as their platform and joined others such as Playzee, SpinRider or DreamVegas in an evergrowing group of reputable casino sites. Where they distinguish themselves are the areas for promotions, loyalty program and the general appearance that is tailored to their target audience. It is imperative especially for UK players to check the list of sister sites if they ever self-excluded from one of the brands operating on the WHG platform as they will not be able to open an account with any other casino in the group.

While being part of such a large group might give a casino a somewhat non-personal approach, it does come with benefits. The first you will encounter is an easy-to-use registration process at which end you will be sent an SMS to authenticate and activate your account. Our UK friends will have to go through the age-verification and KYC procedure before they will be able to deposit and play. We do recommend for everyone to complete the KYC as it will avoid delays when it comes to potential withdrawals.

Once in, everyone can look forward to a generous welcome package that is tailored to your country of residence. It can comprise no-deposit bonus spin, a large deposit match, additional bonus spins or a combination of all. All bonus offers do have wagering requirements according to the 21Casino bonus terms, always make sure to read them before claiming one.

Depositing and withdrawing bring the next benefit of being part of a large group to light. The casino offers a wide range of payment methods that includes debit/credit cards, e-wallets such as Neteller, PayPal or Skrill, prepaid vouchers, mobile phone options and direct banking. Please note that ss of 14th April 2020, our UK friends will not be able to use credit cards for their deposits.

After depositing you can head straight to the casino lobby to browse through a sheer endless list of slots and games. Some 70+ studios are listed in the portfolio and include heavyweights such Microgaming, NetEnt, Scientific Games, Blueprint Gaming or Play’n GO as well as newcomers and rising stars in the casino community including Big Time Gaming, Push Gaming, Quickspin or Thunderkick. In total, you have 1,300+ games to choose from. The Live Casino tables are powered by Evolution Gaming and NetEnt Live.

Had a lucky session and you are now ready to withdraw your well-deserved winnings? 21Casino, just like the entire White Hat Gaming group, is in the medium-fast paying category. In clear terms, cashouts are held pending for up to 24 hours, in some cases we had 48 hours before they are processed. Not the most desirable speed but they are reliable payers. Bear in mind, while transfer to e-wallets will reflect instantly at your end, transfers to cards or bank account will take another one to five banking days.

Your loyalty to and activity in the casino is rewarded with points which you can exchange for bonus chips. Named Loyal Royalty, a total of 200 points will get you £1, with the maximum conversion per day being limited to 10,000 points or £50. Wagering requirements apply to the reward chips but potential cashouts are not limited.

Multi-lingual customer support is provided 24/7/365 via Live Chat and email. Typical response time for emails is around one hour. Currently, the site is available in English language only.

Responsible gambling should be on everyone’s mind when signing up and 21Casino offers a whole range of settings to control your activity. These can be self-set in your account profile for deposit, wager, session and loss limits. You can also activate a TAB (Take-A-Break) period of up to six weeks or execute a self-exclusion for minimum six months.

The GMBLRS’ Detective Verdict

Overall, 21Casino is a trustworthy and reputable gaming hangout that doesn’t feature at the top but neither at the bottom. In essence, a middle-of-the-road online casino that ticks a lot of boxes but lacks a little personal touch and payments could be faster. Positives are the number of games that includes virtually all major and minor providers, the frequent promotions and the 24/7 support.

(1 votes)
21 No-Deposit Spins + 121% Bonus, up to £300
Main terms
New Customers Only
Deposit Bonus21 No-Deposit Spins + 121% Bonus, up to £300
Extras
No Deposit Offer21 Bonus Spins on Book of Dead
Minimum Deposit£ 10
Bonus availableValid until further notice
Time to meet requirements30 days
Bonuscode
OperatorWhite Hat Gaming Ltd
Max bet size£5
Max Cashout
Deposit bonusNo limits
ExtrasN/A
No deposit max cashout£ 100,00
Wagering Req.
Deposit Bonus35 X Bonus
Free spins35 X Bonus
ForfeitableYES
Sticky BonusNO
18+ only, T&Cs apply. New UK players only. 21 Bonus Spins are credited on Book of Dead after account registration is completed, no deposit needed. 35x wagering on winnings, max cashout is £100. Min deposit for the deposit bonus is £10. Max bonus is £300. Wagering of 35x bonus amount within 30 days applies with max bet £5. Wagering with bonus money only. Game weighting applies. Skrill & Neteller excluded. Always refer to the full T&Cs. Play responsibly. www.BeGambleAware.org
Full T&C Apply
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About the author
1 vote, average: 3.00 out of 51 vote, average: 3.00 out of 51 vote, average: 3.00 out of 51 vote, average: 3.00 out of 51 vote, average: 3.00 out of 5 (1 votes, average: 3.00 out of 5)
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1
21 No-Deposit Spins + 121% Bonus, up to £300
Main terms Full T&C Apply
New Customers Only
Deposit Bonus21 No-Deposit Spins + 121% Bonus, up to £300
Extras
No Deposit Offer21 Bonus Spins on Book of Dead
Minimum Deposit£ 10
Bonus availableValid until further notice
Time to meet requirements30 days
Bonuscode
OperatorWhite Hat Gaming Ltd
Max bet size£5
Max Cashout
Deposit bonusNo limits
ExtrasN/A
No deposit max cashout£ 100,00
Wagering Req.
Deposit Bonus35 X Bonus
Free spins35 X Bonus
ForfeitableYES
Sticky BonusNO
18+ only, T&Cs apply. New UK players only. 21 Bonus Spins are credited on Book of Dead after account registration is completed, no deposit needed. 35x wagering on winnings, max cashout is £100. Min deposit for the deposit bonus is £10. Max bonus is £300. Wagering of 35x bonus amount within 30 days applies with max bet £5. Wagering with bonus money only. Game weighting applies. Skrill & Neteller excluded. Always refer to the full T&Cs. Play responsibly. www.BeGambleAware.org